What if I need help with downloading the app or signing in?

OrthoSC offers IT support to patients at: (843) 213-6143

What is Telemedicine?

Telemedicine is the practice of using video conference and telecommunications technology, such as your smartphone or tablet, for a visit with your doctor.

How does Telemedicine work?

Your Telemedicine appointment is scheduled through your MyChart account. Click here for a complete list of what you will need prior to the date and time of your appointment.

What will I need for this visit?

To ensure that you connect with your physician, you will need the following:

  • Smartphone or tablet that is used for teleconferencing
  • High-speed internet connection (most cellular networks now qualify as well as home-based internet access)

On the day of your appointment, please make sure your device is sufficiently charged or plugged in; you can login to your visit up to 10 minutes prior to the start time.

What is the cost of a Telemedicine appointment?

Telemedicine visits cost the same as office visits and are a convenient alternative for some patients. Co-pays specific to your plan are accepted during the scheduling process.

Are prescriptions provided during a telemedicine appointment?

Yes.

What if I am late for the appointment?

If patients connect more than 10 minutes late to their Telemedicine appointment, their appointment is canceled.

Can my child and/or teenager have a Telemedicine appointment?

Patients under the age of 18 must have an adult present during their Telemedicine appointment.